Subscription Policy
Last updated: November 9, 2026
Subscribing is optional
Every Flexi Health product that offers Subscribe & Save can also be bought as a one-time purchase. You choose at the time you order.
What you are agreeing to
- Price. You pay the subscription price shown next to the Add To Cart button and again at checkout. That same discounted price applies to every refill for as long as your subscription is active.
- How often. Subscriptions renew every 30 days. Your payment method is charged on each renewal date and your refill ships after the charge.
- How much. Each renewal ships the same quantity of products that you initially purchased (for example, 2 bottles if you chose the 2-bottle plan).
- Free gifts. Free gifts included with a first order ship once, with that first order. They are not part of renewal orders unless we say so on the product page.
- Until you cancel. Your subscription continues until you cancel it. There is no minimum number of orders.
How to skip or cancel
You can skip a delivery or cancel at any time, with no fees. Use whichever is easiest:
- Customer portal. Log in to your account from the link in your order confirmation email, open your subscription and choose Skip or Cancel.
- Email link. Every subscription email includes a Manage subscription link that takes you straight to the same page.
- Email us. Write to support@flexi-health.com from the email address on your order and we will cancel it for you.
Cancel before your next billing date and you will not be charged again. Cancelling stops future orders; an order that has already been charged will still ship.
Reminders
We email you before each renewal so you have time to skip or cancel.
Refunds
Subscription orders are covered by the same 90-day money-back guarantee as one-time orders. See our Refund Policy for details.
Changes
If we ever change the price or terms of your subscription, we will email you before the change takes effect so you can cancel if you prefer.
Questions
Email support@flexi-health.com.